Guest Service Agent - Customer Service Specialist Hyatt Employee Review

Whatever area of customer service you work in, the main gist of your role will be to help people resolve their issues. For most of us, this is a huge positive, and results in a massive boost in karma that helps the day really whizz along. You may think that sitting with a headset on, talking to customers on the phone for most of the day would prohibit a lively and vibrant atmosphere. With most customer service jobs, however, the opposite is true, with a healthy camaraderie present among staff.