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      Humana

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      Humana reviews

      Good Benefits - Call Center Representative Humana Employee Review

      4.0
      Mar 11, 2025
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer great benefits which includes a hr paid break a week that call a wellness break Dental, Vision and health insurance services through Humana and BCBS

      Cons

      They do not hold every one accountable and they have surveys for the members to take after most calls and if the COMPANY gets a bad rating they blame the agents as if we have control over and of the process of the company

      Explore other reviews about Humana

      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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