High Expectations that don't deliver! - DMS Front-line Leader Humana Employee Review

1.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Commissions are were your money comes from and they are great! Peers and direct reports are eager to succeed, and for the most part fun and enjoyable people.

Cons

Where to begin....training for this role is non-existent, kiss your family good by...this is a salary position and you will put in 6 9-10 hour days a week and then be expected to log in from home when you not there, out if state travel is required, there is zero transparency because processes and expectations are changing daily, decisions made by the senior leadership are only delivered directly when its positive but when life altering messages that negatively impact your agents need to be delivered you will deliver and you will expected to get positive associate engagement scores year around.

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5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay with benefits and commission

Cons

You make what you put in

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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