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      Humana

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      Humana reviews

      customer member service - Customer Service Specialist Humana Employee Review

      1.0
      Aug 14, 2015
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have nothing good to say about this company ....good thing Aetna buying out

      Cons

      making you do so much for lower pay...micro managed ...if you I'm the bathroom for 10 min you will get a coaching...hiring people at 13 to 14 an hour to be trained on 7 different skill sets

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      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some desire for modernization

      Cons

      Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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