Receptionist - Receptionist Hilton Employee Review

3.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Hilton is a great company to grow, there are basically unlimited options when it comes to positions and locations too. They have quite a good training scheme and will try to support in your growth. Since the employee turnover is insanely high, the promotions are coming quite quickly. The Elevator program is a great thing!

Cons

Everything depends on your manager. When the manager is good, they will make your life easier. When is incompetent they will make your life living hell. You have to fight for everything, but if you are able to do so, you might eventually get somewhere. Oh and of course, as almost everywhere else in the hospitality industry, the money is ridiculous.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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