A great company to work for! - Reservations Specialist Hilton Employee Review

5.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits and schedule options. PTO Paid sick time Life and health insurance benefits Flexible schedule options Hilton takes the advice and opinions of employees seriously. They don’t micromanage and they trust you to do your job while giving positive encouragement and incentives. This makes for a great work environment. The employee hotel discounts are also amazing.

Cons

None personally, but you need to be extremely focused and guest oriented and be able to recharge quickly to handle different situations. Busy times can be stressful, must love helping others and have lots of patience. It can be back to back calls most of the time. Benefits package is terrific but hourly compensation could be higher.

Explore other reviews about Hilton

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

See reviews by: Helpful|Rating|Date|All