2.0
Apr 15, 2014
Anonymous employee
Current employee
Worthington, OH
Recommend
CEO approval
Business Outlook
Pros
The other employees are fun to work with.
Cons
This company sends surveys to customers - and counts any rating of 8 (out of 10) or below as a ZERO. They get very upset at low scores but at the same time admit that many customers give a 7 or 8 but also say "everything was great". There is no training program whatsoever. Other employees (who were not formally trained) train the new employees. Frequently managers will point out something that was done wrong - something that the employees had no clue was wrong.