hilton arden west - Front Desk Clerk Hilton Employee Review

1.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits, its just a paycheck, great co-workers, fun place to work when managers arent there.

Cons

MANAGEMENT is inept, do not care about entry level employees that are the face of the company. No communication but they want excellent service by their standards which is a mystery if they dont talk to you. They love cutting labor hours yet expect half staff to give best service to guests. Aren't provided the right tools but are expected to look best.

Explore other reviews about Hilton

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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