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      Hilton

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      Hilton reviews

      Hilton Work@Home Tampa - Help Desk Technician Hilton Employee Review

      3.0
      Jun 17, 2017
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Employee Benefits Build A Schedule Work From Home Cheap Hotel Stays at some of the best hotels in the world Excellent PART TIME job.

      Cons

      Co-workers are rude On-site Call Center in Tampa is toxic They don't pay much The managers are not professional at all (they talk about firing people on the sales floor) Outsourcing American jobs to third world countries.

      avatar
      Hilton Response
      8y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

      Explore other reviews about Hilton

      5.0
      Mar 18, 2026
      Senior manager - data governance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, and great benefits

      Cons

      Can be slow to adapt to new processes

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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