Front Desk Agent - Anonymous employee Hilton Employee Review

3.0
May 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not too difficult, and people are nice for the most part. Get to make fun interactions with guests and develop relationships.

Cons

Standing all day is down right painful. Can get very boring doing nothing, which makes for long work days.

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Hilton Response
8y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

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Cons

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Pros

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Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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