Professional work environment that empowers the employees with chances to make immediate day to day decisions. - Security Officer Hilton Employee Review

4.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees make working here a great experience. It's a legitimate family atmosphere and it's difficult to not have immediate support from any department for any situation. The guest is everyone's priority. Amazing benefits. Great working environment. Good hours. Attentive managers, and a solid fundamental system for upward movement within the company.

Cons

The pay is average. I can't knock the company for paying the standard wages set in our economy, but it's still difficult to make ends meet without taking every overtime opportunity that pops up. Very taxing on maintaining healthy family interactions. It is what it is though.

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Hilton Response
9y
Thank you for taking the time to provide your opinion and feedback. We do our very best to provide competitive compensation packages. If you would like further assistance in addressing your concern, please reach out to your HR team or direct manager.

Explore other reviews about Hilton

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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