Try it. Then Leave - Receptionisti Hilton Employee Review

2.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Well recognised brand. Free Dinner

Cons

Blame culture is rife. Top down management culture will ensure that if this is your first experience in hospitality it may well be your last. Long shifts on your feet for NMW or a few pence above but the very worst thing is .. No thanks. You will feel taken advantage of. There are serious attitude problems within my hotel management

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Hilton Response
9y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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