Going in the right direction… very slowly - Anonymous employee HKA Employee Review

Thank you so much for writing "nice colleagues, diverse and inclusive and opportunity to progress". Thank you also for saying "going in the right direction..." I notice that you no longer work with us at HKA. Thank you for all you have done to help HKA improve. Wishing you great success in your next chapter. If you would like to talk with me to try to assist in any way, please do - my email is katewood@hka.com and then we can set up a meeting so I can listen and go from there. In terms of your points for improvement, which I respect are your opinion, I share some thoughts in response: - "Support Staff hugely under-resourced and expected to work long hours" - we constantly look at our organizational design to make sure we serve clients well and support our people to enjoy their work and to protect their health. If any area has concerns about their workload, we will seek to understand and make improvements "Inconsistent treatment between fee earners & non-fee earners" - I do see this differently to you; albeit I accept this is a general statement rather than a specific challenge. In HKA we know it takes a team to deliver and all of our colleagues are vital to us. We also recognize that our fee earners do have the ultimate accountability to win work and deliver to external clients; so this is a huge responsibility - albeit I can not point to an example of how fee earners get better treatment than non-fee earners. Speaking as a non-fee earner - I only see HKA working collaboratively together to enjoy our work and to improve HKA too. We see this point differently. Thank you for your Advice to Management "Focus more on employee well-being" - I totally agree with you. Our number 1 priority is the health and well-being of our people, particularly during this pandemic. Feedback is very positive from our people on this important topic and we are always keen to listen and improve further too. Thank you for sharing your views. Wishing you all the very best for the future. Best regards, Kate Wood Partner, Chief People Officer