Terrible Communication - Help Desk Technician HCLTech Employee Review

2.0
Jul 15, 2019
Recommend
CEO approval
Business Outlook

Pros

My co-workers were great, local management great but they have no real power or decision making.

Cons

All decision making comes from overseas by people that do not have a clue about what we do. You will never meet 90% of the people that hand down decisions that are force fed to your local management. They are very quick to come down on you for petty things but extremely slow to process any kind of raise, bonus payout etc.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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