Abysmal - Customer Service Agent HCLTech Employee Review

1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Made some friends for life, that's about it.

Cons

Rarely treated like a human being, it's obvious certain TL's have found their position by shouting the loudest their whole lives and nothing else. Having a couple as the only team leaders on a campaign is idiotic, especially as one of them finds any reason under the sun to pick on employees they have personal issues with. So if and when it's your turn to get picked on there's nobody to really turn to.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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