Work work work - Customer Service Agent Gucci Employee Review

it is a great company

no negative feedback to give

One thing - employee discount

Leadership and communication lacked consistency. Employee well-being often felt secondary to metrics and sales performance. Expectations continued to increase while support and recognition declined. The culture became increasingly stressful, and decisions affecting employees were not always handled transparently. Many talented employees left due to burnout, turnover, and lack of confidence in management.