Websense Technical Support - Technical Support Forcepoint Employee Review

5.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

- From someone who has been with the Websense Technical Support for several years I can tell you that we have a great support organization here and we are growing in down economy. - Websense support is putting allot of efforts and resources in recruiting right skill set to support their customers. - New Hire on-boarding and training is well planned and executed. - There are good coordination among other organizations to put employee in a situation where they can successful. - Websense is winner of prestigious support award for Leadership with TRITON product. - Websense is also positioned as a leader in magic quadrant for content aware data loss prevention.

Cons

- Fast and hectic work day. You need to plan your day and follow proper processes and procedure. - Need more support technician with proxy experience

Explore other reviews about Forcepoint

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

To see the evolution of Forcepoint over the last few years has been impressive. We continue to grow and invest in our company and people. I feel as if I make an impact in the company and always feel appreciated. Forcepoint is a great place to excel. Our CEO personally cares about the success of the people and company.

Cons

Fast paced environment, strategy changes as the market changes. fun but can be hard for some.

3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly. Good culture depending on the team.

Cons

I am making $185k total comp as a basic Marketing Manager. Not even a 'Senior' Manager, but just your basic peasant-class Manager. How can I be making as much money (or more) than some of the Forcepoint staff lawyers, more money than some junior-level medical doctors, but my job title is equivalent to that of some recent college grad? This matters because my job is Director-level in everything but title only. All my KPI's, performance reviews, and work, is at the Director level. But because I am a basic manager, some of my peers treat me as if I am 23 years old making $70k/yr with bare bones KPI's. This creates an awkward situation because I am paid more than many colleagues who have more senior job titles than me. But since we do not openly discuss salary, my peers do not know this and think my KPI's are basic, when really I have much higher KPIs than colleagues with more senior job titles It is silly that some peers are making 20-30% less than me, but have more senior job titles just because of tenure - which is a meaningless indicator of performance.

2
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Forcepoint Response
1mo
Thank you for taking the time to share your feedback with us and we aim to use insight from current and former employees to continuously improve. Please feel free to reach out to a member of HR or the Leadership Team if you would like to share more feedback directly.
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