3.0
Apr 7, 2010
Current employee
Cary, NC
Recommend
CEO approval
Business Outlook
Pros
Great place to earn some cash and pump up your resume. Not much upward mobility at all from the service rep position... dont drink the kool aid.
Cons
way too scripted. you will often have to choose between whats right and whats scripted. You will be liable for the mistakes that the call flow tells you to make or you will be penalized for not following the call flow