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Fidelity Investments

Engaged Employer

Fast-paced call center with inconsistent management - Client Support Specialist II Fidelity Investments Employee Review

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy on body Okay bonuses if you can meet standards

Cons

Super fast paced call center framed as "Financial Professional Helping People" Quotas and goals move constantly Management varies wildly from leader to leader which will alter the course of your career

Explore other reviews about Fidelity Investments

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, CEO, pay and benefits.

Cons

Office space can be difficult.

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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