No room for advancement, clues upper management. - Center Consultant FedEx Office Employee Review

2.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule (if they have enough people working your center) Good team members.

Cons

Senior leadership who is completely unaware how their company operates. The upper management seriously had no clue how their stores operate. They continually cut hours while expecting top tier service. Little tip: you aren't a retail store, you're a specialty store. If you are great taking care of clueless customers, and supporting clueless leadership, then this job is for you.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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