Good place to get your foot in the door - Customer Service Representative FedEx Office Employee Review

3.0
Mar 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Fedex Office give you the chance to grow within the company very quickly as long as your motivated. Great place to move up the ladder quickly in your career.

Cons

Sometimes the store goal are unrealistic to accomplish ,and that can put undo pressure on staffs that are already very busy.

Explore other reviews about FedEx Office

5.0
Jun 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company lots of work

Cons

Crazy hours but not all the time

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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