Helpful managment when trained properly - Center Lead Consultant FedEx Office Employee Review

3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Holiday pay is great, benefits are great and relatively inexpensive, starting pay is reasonable.

Cons

Training is quick and slightly uninvolved. If you are able to learn by observing with little instruction at all then this will be a good job for you. Raises do not come often and are when they do are so small it is insulting. I worked there for two years full-time, and got one raise. It was a 26 cent raise. My evaluation's both times were great--yet I was only bumped slightly. I heard of others getting nickel raises. This is a multi-billion dollar company yet they do not properly recognize loyal hard work. This is not only my opinion, even the center manager who has been with the company for 20 years feels the same. He would sympathetically say, "my hands are tied". This isn't a bad transitional job, but don't get stuck.

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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