Learned quite a bit about technology and printing equipment, but stressful on the mind and body. - Customer Service Associate FedEx Office Employee Review

2.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Access to software Ability to learn about different printing techniques Easy going manager (this doesn't happen at all locations)

Cons

Misguided management strategies ("product of the months" featuring $1 pens. Really?!) District manager was completely condescending to all staff, including management Low morale due to the lack of empathy from upper management Inability to move up (they literally won't allow it if they aren't fond of you personally) Lack of real breaks (if it's a busy day, you aren't getting one. Period) Imbeciles that are the patrons (It's 2014 people! How do you own smart phones and tablets, but can't compose a word document?!) Standing on feet for 8+ hours You have to deal with non-stop rudeness from guests (there's no escaping it. You literally have no where to go in the store because they're everywhere!)

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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