All talking points with no answers. - Lead Consultant FedEx Office Employee Review

1.0
Jan 28, 2018
Recommend
CEO approval
Business Outlook

Pros

The entry pay is better than most low skilled jobs in the market. There is also some stability for full time workers.

Cons

They simply do not want to staff the stores properly. The company constantly keeps cutting the payroll budget, but expects sales to grow. They do not really care what customers think, they just blame the stores for not doing their jobs. They also want the managers to work when there are the fewest amount of customers in the center, simply so they can spend their time doing paperwork, and audits. And if you even attempt to ask questions to any of the upper management that they themselves are too afraid to ask you will instantly derail your entire career.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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