Retail Sales Consultant - Retail Sales Consultant FedEx Office Employee Review

3.0
Apr 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The starting pay is better than most average places and you don't need a specific skill set. The availability to move around to other locations and states is a plus. It can be easy work or hard work. it just depends on the volume of business that your center receives.

Cons

I don't see a lot of diversity among the staff. It seems that no matter what state I work in, the white people are in management positions and the minorities are "retail sales consultants". This is very evident at every meeting that I attend. They don't seen to try to help you to advance within the company and do not like to promote from within. Always pushing you to drive sales and never a pat on the back or a thank you.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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