Customer Service Consultant - Anonymous employee FedEx Office Employee Review

do not micro manage encourage making decisions on your own team work

work from home so you are secluded and it is hard to meet other teams to advance your career

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles