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      FedEx Custom Critical

      Part of FedEx

      Engaged Employer

      FedEx Custom Critical reviews

      This is a review from a former Driver, in a D unit truck, working as an independent contractor. - OTR Straight Truck Driver FedEx Custom Critical Employee Review

      5.0
      Oct 5, 2017
      Otr straight truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing service from dispatch and FedEx support. White glove, high value, high security loads that are treated as such and not pushed to be faster or cheaper. Custom Critical is an amazing division of FedEx, far too often confused with other divisions.

      Cons

      Work can be sporadic; one week you may not be able to keep up with the workload, the week after you may have three days off.

      Explore other reviews about FedEx Custom Critical

      5.0
      Nov 12, 2024
      Otr truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The dispatch team is so professional, they’re kind and very helpful.

      Cons

      The new load board can be finicky but they’re actively working on it.

      4.0
      Mar 3, 2026
      Capacity specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This division of FedEx had some great people and management

      Cons

      Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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      FedEx Custom Critical reviewsFedEx Custom Critical OTR Straight Truck Driver reviewsFedEx Custom Critical review