Branch/ sales roles are great - Account Specialist Fastenal Employee Review

4.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my position, The pay may not be there at the beginning, but they promote and give raises to the ones that work hard. The environment is labor intensive but not too horrible just a lot of boxes moved and restocking customers. They are not one to micromanage and they have really good teams that help get you all the knowledge/ resources you need. Other side of the coin, there are bad teams and bad managers, that's everywhere though

Cons

There is a cap to growth in the sales side, There are so many departments that you can transfer over to but after a certain growth it become really niche/ degree-oriented positions

Explore other reviews about Fastenal

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer training programs through their internal “Fastenal School of Business.” A few good mentors to guide you should you find one and if you’re willing.

Cons

* Work/Life Balance - No official WFH opportunities. Branch employees were told to report, even during the COVID-19 pandemic. 15 days of PTO (10 for vacation and 5 for sick). You don’t earn additional PTO until the start of the year following your 5 year anniversary. * Pay - pay is inconsistent and they find reasons to change your pay by eliminating and changing titles. Pay is below industry standard and is a base + bonus program for most roles. * Boys Club - Especially in MN/WI area. Positions created or filled for cast off tenured employees to find them another spot rather than termination. Promotions based on political moves instead of merit or opportunities for growth. Positions posted for new roles internally but sometimes not shared with teams to allow for those politically motivated decisons to fill a spot. If a role is only posted for 1-week vs 2-weeks, it usually means they have a specific candidate in mind to take that role. * Cheap & Tacky - Required to travel but not all meals are covered. Welcome to stay at hotel that offers free breakfast but no per diem for lunch or dinner. Some meetings or trainings might provide lunch. When traveling for team meetings or trainings, usually required to share rooms - sometimes with other employees you’ve never met. Encouraged to book rooms using discount codes provided by customers. There is a target room rate they’d like you to hit and sometimes it means driving out of the way. They’d rather the expense hit elsewhere such as fuel and travel versus the room rate.

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