Phone Monkeys - Anonymous employee Ebury Employee Review

1.0
May 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sole reason most people endure employment at Ebury is because of the characters on the salesfloor which contributes to a great 'social' working environment. You can get paid for sitting on hold for 120 minutes a day for about 6 months and might even win some Amazon vouchers for doing so a long the way - this fantastic process was developed and titled 'gamification' by an intelligent Scottish man.

Cons

A career here is virtually non existent, those at business development level slave away feeding the proverbial sales machine with self sourced leads in an attempt to fulfill an unrealistic promotion target of billing 55k with minimal assistance or training from superiors. Sales success at this stage isn't financially remunerated, but industry competitors offer higher base salaries and commissions from day one. Those who bill 55k and get promoted to 'senior sales' (around five individuals in the last 12 months) benefit from a skinny commission structure of 5% on deals and life cycle of the client is 24 months after this it falls out of your book and is inhereted by Ebury! - Non existent HR - No benefits pension etc. - Dealers only interested in big ticket clients. - Expect to carry out compliance process yourself on clients once you've closed business. - Clicky environment, top earners have control and closed the door for those below a long time ago. - Employees on different base salaries but in the same role.

Explore other reviews about Ebury

1.0
Oct 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Office in good location - Laptop with mouse & charger provided - Salary received on time

Cons

Worst management, toxic environment, very stressful job, you feel like a robot

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Ebury Response
7mo
Thank you for sharing your feedback. We appreciate you acknowledging the positives but are deeply concerned by your experience of a toxic environment, This is unacceptable and opposes the supportive, inclusive culture we try to build. We take your comments seriously and encourage you to raise this directly through our internal feedback channels so we can understand more. If you are willing to discuss your experience further and confidentially, please reach out directly to your People Partner or at glassdoorfeedback@ebury.com Thank you
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Majority of people are great

Cons

Allows racism and sexism on a daily basis. Some managers would refer to women as b****, say that Asians eat rats, and use the R-word constantly. I was made fun of because of my race on a daily basis, and heard managers use mocking racist accents all the time.

5
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Ebury Response
11mo
Thanks for taking the time to leave this review. You raise some extremely concerning points which we take seriously. As this was not raised during your employment, please contact us at glassdoorfeedback@ebury.com if you would like to discuss.
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