Avoid this company - Senior Customer Service Representative Discover Employee Review

1.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Miss some of my coworkers

Cons

Bad management and micromanagement and constant coachings that only outline the negative not anything positive. My former coach was on my LinkedIn page reviewing it after I left the company which I find intrusive. I left on my own so therefore Discover or my coach or TL should be on my LinkedIn page. This was the worst company experience I have had in more than 30 years. Discover always coming up with new policies that have corrective actions or occurrences with them and not sharing through email that a new policy was in place and still get an occurrence when wasn’t made aware of the policy change. Discover is a very dirty underhanded company and wouldn’t recommend to my worst enemy.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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