Change the management team in UK! - Anonymous employee Discover Employee Review

1.0
Sep 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The agenda they have is the right one.

Cons

Shame they can't deliver on the agenda. The company is run by people that have not worked widely enough in payments. Whom do not understand the hurdles and just like to analyse something that does not exist. Understanding your customer or employees means nothing to them. That have been in their current jobs for 10 years. Therefore, Discover is all they know. The environment is very much if you face fits. I have never been in such a toxic environment in 15 years in Payments. I was told by a colleague that left before me that people leave for a reason in this place. The senior managers are your boss NOT a leader.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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