Not Worth the Pay - Customer Service Representative Discover Employee Review

2.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive salary Good benefits & insurance Paid training

Cons

Fake company culture Misleading workload Horrible customers Constant pressure to exceed standards

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

See reviews by: Helpful|Rating|Date|All