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      Does the benefits out weigh the cons? - Senior Account Manager Discover Employee Review

      2.0
      Mar 21, 2019
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO and Medical Benefits really are the best here!

      Cons

      Quality Dept and Scheduling Dept are GODS -- no one can fight with them and win. Management doesn't know what the right hand and left hand are doing. Wants us to be more specific with the customers but aren't specific with the employees.

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      5.0
      Jun 8, 2026
      Application engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great work-life balance company.

      Cons

      After the acquisition, everything changed; the company became toxic by Capital One

      3.0
      Jun 23, 2026
      Principal compliance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee and customer centric organization

      Cons

      Acquired by Capital One Bank

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