3.0
Oct 27, 2025
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Very good benefits, schedule worked for me, loved working from home; there was some fun team building exercises at least once a month
Cons
I worked for discover for 3 years and ended up quitting even though I had good hours good pay etc even a good team I could say but I hated my job. Hated it; had nightmares about it; wanted so badly for it to be done and over with and finally made the decision to quit this year. Doing customer service - especially over the phone was so absolutely draining, straining; and frustrating. People I was just trying to help - that were literally calling in requesting my help - calling me every name under the sun; putting me down and literally treating me like trash.