It was a good starting job for a sales/customer service future - Customer Service Representative/Marketing Representative Discover Employee Review

4.0
Jul 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Training classes were great. Learned a lot about sales/custoemr service. Having Discover Card on my resume looks great..employers like that. Great company events/time off the phone with food and fun. I am greatful Discover Card taught me so much...I even earned Rio Salado college credits with their courses.

Cons

Dialer...constant calls both inbound/outbound. You are eiher really good on the phone or you are really bad. There is not a happy medium with this job. It is not easy but sales jobs in the credit card business are not usually easy.

Explore other reviews about Discover

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and good work life benefit.

Cons

Should have more option to work from home.

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is good

Cons

after merge with Capital One, the work life balance gets worse

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