Too big a company - Service Account Manager Dell Technologies Employee Review

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are indeed top notch and the amount of paid time off available does add up considerably (vacation, holidays, personal days, Christmas shutdown week). Salaries from the L-EMC side tend to be 30% higher than same-titled folks on the L-Dell side.

Cons

The company has become much too big and there is a tremendous disconnect between the executive leadership and the front line workers. Middle management comes from two legacy organizations who are as different as can be. Legacy Dell focuses on how to cut costs. Legacy EMC focuses on their own old ways and keeps the clique mentality alive. As a result, decisions are slow to be implemented and the level of politics has steadily increased. There are no career paths available! There is lots of mention about diversity and inclusion but that only applies to the lower levels of the company, once it gets into management, it is basically nonexistent. Also, there are recurring layoffs of senior resources whose salaries are considered too high (if you are L-EMC, then consider your days numbered unless you are low cost.)

Explore other reviews about Dell Technologies

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, some of the best. Excellent culture

Cons

Rapid changes in directions and strategies

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

At this point? None honestly.

Cons

They did a complete 180 since I got hired. Came in as remote during COVID and now that they forced most people back to the office, they made us 3rd class citizens in the company. Can't get a raise, a promotion, any spiffs or even the same contests that the people in the office do. This company does not keep promises and has been constantly doing workforce reductions ever year like clockwork for 4 years now. The COO Jeff Clarke is an absolute clown as well, you have to go into the office dressed as business casual, but this guy goes to One Dell World in undersized lame t-shirts every year. Hypocrisy at all levels of this company. Just looking for a good opportunity and I am out, after talking to my co workers I feel like 70-80% feel the same. The tools also suck and are down half the time as well.

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