The politics at the upper echelons are horrific! - Service Account Manager Dell Technologies Employee Review

3.0
Nov 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits continue to be quite worthwhile and I am glad to see that these have not been diluted. There are many pockets where leading-edge technology is being pursued but one will end up at one by dumb luck rather than career planning.

Cons

Lack of information about what is going on, constant change to justify middle-management's effort to remain relevant in a changing market. We are told to adjust to change yet nothing changes beyond additional administrative/bureaucratic process changes. NO integration (only lip service) between Legacy Dell and Legacy EMC which makes career growth impossible. You cannot jump from one legacy organization to the other. As a result, there are a lot of yes-men in the organization.

Explore other reviews about Dell Technologies

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

Cons

Limited intern bonding opportunities when compared to Round Rock office.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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