Overall Experience - Customer Service Representative - Remote Conduent Employee Review

2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid training Training was in depth because of the trainer I had. Equipment is provided

Cons

Micromanages Pay is low for the amount of work you have to do The company can fire you for anything. There were a list of new rules every week No PTO until you have worked there 6 weeks A very stressful call center environment. Most managers gave different info when I needed assistance on calls. Poor leadership Believe the customer is always right

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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