Client Services Specialist - Senior Client Service Specialist Conduent Employee Review

1.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

I honestly couldn't give you any pros

Cons

Conduent was birthed from the fracturing of Xerox, years after it snatched up ACS. Conduent is ACS reborn and continues the trend of taking small businesses, buying them up, absorbing their IP, then firing the rest of the employees because their profits aren't above a few million dollars (we weren't costing them anything either.) Here's what you can expect: - HR is literally a call center that knows nothing about your department, your office location, or really who any of you are. You're simply a number. - There is no IT department on site. They use some MSP, but I honestly couldn't find a way to contact them if we needed anything. - They don't pay their bills, so services like cell phone service often stop working, rent for your office is late, other vendors don't get paid. - They don't honor true tenure if you were part of a company they bought up. Your tenure date starts when they purchased the company. - Vacation hours don't carry over at the end of the year.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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