Learning experience - Inbound Customer Service Representative Conduent Employee Review

1.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Never have to take work home, learning about the processing of debit card payments and dispute resolution. Learn how to prevent unauthorized use of your debit card

Cons

Pay per call. No career advancement. Misleading attendance policy. Management is of no help. You have to train with out additional pay

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All