Poor leadership, no flexibility, no Human Resources to consult for employee support. - Supervisor Conduent Employee Review

1.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Convenient locations. Lots of movement, so lots of opportunity to move up. Diversity in positions, can help you gain diverse experience.

Cons

Poor benefits, no employee appreciation, no home/work balance. All policies regarding job requirements, overtime, and corrective action are left to management discretion (so, mandatory 3 hours of overtime starting right now, or you will be written up). No consistency in procedures. Entry level staff can receive corrective action unfairly if management decides, even if employee followed documented procedures. Supervisors cannot properly support nor protect their staff. Management hours require 24/7 availability if decided by senior management, vacations will be cancelled or you can lose your job. Multiple lawsuits pending against specific projects this company has run with these types of rules. Company used to be Xerox, and also used to be "ACS" in the Albany area.

Explore other reviews about Conduent

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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