Customer Service Representative - Customer Service Representative/Call Center Conduent Employee Review

Good pay, ok benefits, good schedules

Micromanaging, customers, strict QA, metrics

Working from home No travel to.work

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.