Be sure you understand what you respondsible for in your roll - Customer Service Representative Conduent Employee Review

3.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Lunch 1 hour Great benefits work from home Discount on products

Cons

-work 180 days before you get double time pay for working holidays -Training is not adequate for what you are responsible to do for your customers -Must be camera ready daily as they can see you on the computer your working on -You have a dress code even though your working from home -You have a window of hours to work, and your not sure about your schedule until somewhere after your second week of training - probability of feeling inadequate due to lack of understanding and preparedness from training to move forward in your career. May not cater to everyones style of learning as it is fast paced.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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