Don't work for Cox Houston - Customer Service Representative Conduent Employee Review

1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. You have a job. There really is nothing else. Unless you really, really hate being happy.

Cons

Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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