Pros
Overtime Advance opportunities Great benefits You receive discounts on just about everything Very, very casual dress code Very understanding if you have to miss work Very thorough training (that you're paid for)
Cons
-Your job is literally to be yelled at and insulted -Unless you are on your breaks, you have absolutely no time to stop and relax, you are always on the phone with someone -Overtime is sometimes mandatory, which some people dislike -Raises are yearly, but can be up to $1 of an increase -The floor support to help you with issues during calls or for authorization or an action is ridiculously pitiful. You need to pay attention during training 110% of the time or you will spend hours putting customers on hold and irritating them.