It's ok for what you get - Call Center Representative Conduent Employee Review

3.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Management is really understanding of schedules and accommodating. Easy call volume and lots of types of work (not just all calls). Plenty of opportunity for growth and cross training

Cons

Not much advance before major changes. No raises. Bad benefits. Very little paid time off.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All