Customer service for phone carrier - Csr1 Conduent Employee Review

1.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun people trying to keep up morale on a sinking ship. You will appreciate your next job and wonder why you ever darkened this door.

Cons

Watched tons of people quit. Customers are angry and supervisors micromanage. You can be written up for 1 minute late from a 10-minute break (when it takes you 2 just to get to the break room or bathroom). Benefits are the worst. There is no reason for a company this size to only offer 1 medical plan with a high deductible.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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