Like any other corporate job - Agente Telefónico Concentrix Employee Review

3.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

It's actually an easy 9 to 6 job. Make sure you get the conditions offered on interview, written on the contract. You might get surprises related to annual salary and other conditions, like remote job or schedules offered.

Cons

Sometimes I wonder if the selection process has been accurate. Lots of rotation. People comes and goes. You end up feeling like a number. If you have good schedule adherence and try to stay neutral to opinions, you might be able to get a promotion, but salary wise, will mean a lot more responsability for little compensation. Often stuck on poor workflows and bad structure due to the heavy rotation of personal and need of improvising new routines to be implemented. It does not matter how much effort you dedicate to a project. You are a number.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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