None - Inbound Sales Representative Concentrix Employee Review

3.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Medical aid, provident fund and 1 hour lunch break

Cons

Long hours, high call volume

avatar
Concentrix Response
1y
Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the benefits such as medical aid, provident fund, and perks. Your insights regarding the long hours and high call volume are important, and we understand how challenging that can be. We have mental health support through many channels to support our game changers. Our mental wellness partner, Momentum, is one of them. You can reach out directly to them at 0800 22 9355. We appreciate your suggestion for onsite or virtual therapy support, we do have a nurse on site who you can visit anytime. Mental well-being is a priority, and we are actively exploring ways to provide additional resources for our team. Your voice matters, and we’re committed to creating a supportive environment for everyone at Concentrix.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

See reviews by: Helpful|Rating|Date|All