Pride and prejudice - Advisor Customer Services Concentrix Employee Review

1.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a bit hard to find the positives in a party where, as a member of the Spanish market, I had the peculiar feeling of being part of the decorated. And not exactly with festive ornaments! There’s no video of our presence, despite the fact that, in our naive exuberance, we were quite evidently the life of the party. Of course, we had to start paying for our drinks at 10 p.m., as if they were suddenly infused with the essence of royalty. Perhaps we're simply not 'company standard' handsome, or maybe the people from Latin America prefer a different brand of charm—one that doesn't come in such a disheveled package. In any case, I do apologize for feeling this way. It’s just that, by now, even the drinks seemed to be eyeing us with a sort of wary judgment—as though they, too, were questioning the very essence of our existence

Cons

It’s rather difficult to form an opinion about the company, especially when one considers the profound silence surrounding the salary issues that plague the Spanish market, and the equally profound silence that greeted our respectful emails of complaint. Truly, it’s enough to make one question the very fabric of the human condition. But I won’t resort to invoking Noam Chomsky and his talk of 'Wage Slavery.' No, let’s keep it simple—let’s talk about the basic standards of civility. Respect and good manners, you see, are either as easy as finding a lamp in a dark room—or as impossible as persuading a chicken to write a dissertation. At this point, I suspect we're facing the latter.

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Concentrix Response
1y
We never enjoy hearing that our game changers are dissatisfied or feel unhappy coming to work. We want to tackle your concerns and improve your experience with us. Please reach out to our People solutions team as soon as possible.

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5.0
May 20, 2026
Recommend
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Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
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Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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